The Knight Alliance

The Knight’s mission is to provide peace of mind to owners corporation members. Delivering a seamless and consistent client experience is the only way to achieve this and it is our foremost focus. We’re excited to share an important update to our leadership structure – one that reflects our commitment to delivering you outstanding service, while strengthening our foundations to ensure that excellence is ongoing. As the industry evolves, we know that having the right structure – and the right people in the right roles – is essential to supporting our clients with clarity, responsiveness and confidence. With this in mind, we’ve introduced three key leadership roles, each focused on a core pillar of the business: strategic direction, client experience, and internal operations. We also want to acknowledge that at times, aspects of our service haven’t met the high standards we set for ourselves – or those you rightly expect from us. Whether that’s been in response times, clarity of ...

The benefit principle is simple in premise; when levying for ‘extraordinary items of expenditure’ that do not benefit all owners equally, the owner that benefits more, should pay more. In application, things aren’t quite so simple. What is the ‘benefit principle’? The benefit principle first appears in Section 24, subsection 2(A) of the Owners Corporations Act, which states: “Fees and charges for extraordinary items of expenditure relating to repairs, maintenance or other works that are carried out wholly or substantially for the benefit of some or one, but not all, of the lots affected by the owners corporation must be levied on the basis that the lot owner of the lot that benefits more pays more.” Similar wording also appears in Section 49: Cost of repairs, maintenance or other works and Section 53: Upgrading of common property so it is a well-established principle within owners corporation regulations. Where things get tricky is that the Act does not set out criteria ...

Environmental, Social & Community Impact Award recognises sustainable innovation in the sector via individuals or businesses that have introduced and driven an initiative(s) – be it innovative products, differentiated services, progressive partnerships, or unique policies and/or processes – that are contributing to a greener, fairer, better world. At The Knight , our commitment to sustainability and social responsibility is reflected in our key achievements. In 2024 we formalised our dedication to reconciliation by receiving endorsement for our inaugural Reconciliation Action Plan (RAP) , supported HeartKids through our Australian Knight campaign , donating $15,000 to assist families & communities impacted by Childhood-onset Heart Disease (CoHD). Furthermore, we achieved re-certification as a carbon-neutral business through Climate Active and sponsored the inaugural High Life Expo , focusing on sustainability in strata buildings. We are proud of what we’ve achieved this pas...

This award recognises a people leader who has achieved excellent business results through their people. Melody Dardovski, Senior Owners Corporation Manager and Team Leader at The Knight , exemplifies exceptional leadership. With 18 years of industry experience, she leads by example, focusing on both high standards and team development. Her approach includes fostering an inclusive work environment, prioritising work-life balance, and acting with integrity. Melody is deeply committed to the personal and professional growth of her team, providing coaching and guidance. Her focus on self-care has further enhanced her leadership abilities, enabling her to better support her team while driving positive change within the organisation. Congratulations on being a finalist in this year’s awards, Melody – we’re so lucky to have you on our leadership team. Read more …

The Knight is pleased to share an exciting development in our Reconciliation journey – our inaugural Reflect Reconciliation Action Plan (RAP) has been officially endorsed. RAPs are like a roadmap, assisting businesses to embed meaningful reconciliation activities into their operations across three key pillars of relationships, respect and opportunities. The four RAP types (Reflect, Innovate, Stretch and Elevate) are designed to suit organisations at different stages of their reconciliation journey. A Reflect RAP is all about engaging with staff and leaders in understanding the importance of reconciliation, developing relationships with Aboriginal and Torres Strait Islander stakeholders and scoping where our organisation can best have impact. While The Knight have taken some strides over recent years, we are proud to have our commitment formalised through the endorsement of this RAP and look forward to the next 12 months of building strong foundations in this space. Read more … ...

  On Monday 22 April 2024, members of The Knight team were proud to spend the day volunteering with St Kilda Mums to support the incredible work that they do. St Kilda Mums receives requests from Maternal Child Health nurses and social workers on behalf of families in need, aiming to meet or exceed each request with quality new or pre-loved donations. The organisation gives to people who are facing a variety of challenges, hoping they feel uplifted and supported when they receive the donation. The day was an eye-opening and inspiring experience. The St Kilda Mums warehouse is an impressive operation, receiving large volumes of donations daily, and expertly processing, cleaning and sorting all they receive to ensure everything a family is gifted is in ‘as-new’ condition and appropriate for their needs. Our team worked hard on cleaning and preparing donations of car seats, prams, highchairs, clothing and toys ready to be rehomed. A far cry from our usual office days and sit...