The Knight Alliance

  The safety and security of apartment living is one of the factors that attracts people to this type of living. But security isn’t a default, and Owners Corporations (OCs) and residents have a role to play in keeping fellow residents and their belongings safe. Don’t wait until a break in or theft to implement these measures. Read on to learn how you can protect your community from these events occurring. What can an Owners Corporation do to uphold security? Remove Key Safes from External Buildings. If the property has an intercom access system, key safes might be best installed inside the building, with contractors provided an access code for entry. This reduces the likelihood of key safe theft or break ins and gives the OC complete control of who has access and when. Providing Access Codes to Emergency Services. Ensuring updated building access information is provided to relevant emergency services in the case of after-hours emergencies. For example, intercom access ...

The Knight’s mission is to provide peace of mind to owners corporation members. Delivering a seamless and consistent client experience is the only way to achieve this and it is our foremost focus. We’re excited to share an important update to our leadership structure – one that reflects our commitment to delivering you outstanding service, while strengthening our foundations to ensure that excellence is ongoing. As the industry evolves, we know that having the right structure – and the right people in the right roles – is essential to supporting our clients with clarity, responsiveness and confidence. With this in mind, we’ve introduced three key leadership roles, each focused on a core pillar of the business: strategic direction, client experience, and internal operations. We also want to acknowledge that at times, aspects of our service haven’t met the high standards we set for ourselves – or those you rightly expect from us. Whether that’s been in response times, clarity of ...

The benefit principle is simple in premise; when levying for ‘extraordinary items of expenditure’ that do not benefit all owners equally, the owner that benefits more, should pay more. In application, things aren’t quite so simple. What is the ‘benefit principle’? The benefit principle first appears in Section 24, subsection 2(A) of the Owners Corporations Act, which states: “Fees and charges for extraordinary items of expenditure relating to repairs, maintenance or other works that are carried out wholly or substantially for the benefit of some or one, but not all, of the lots affected by the owners corporation must be levied on the basis that the lot owner of the lot that benefits more pays more.” Similar wording also appears in Section 49: Cost of repairs, maintenance or other works and Section 53: Upgrading of common property so it is a well-established principle within owners corporation regulations. Where things get tricky is that the Act does not set out criteria ...

Environmental, Social & Community Impact Award recognises sustainable innovation in the sector via individuals or businesses that have introduced and driven an initiative(s) – be it innovative products, differentiated services, progressive partnerships, or unique policies and/or processes – that are contributing to a greener, fairer, better world. At The Knight , our commitment to sustainability and social responsibility is reflected in our key achievements. In 2024 we formalised our dedication to reconciliation by receiving endorsement for our inaugural Reconciliation Action Plan (RAP) , supported HeartKids through our Australian Knight campaign , donating $15,000 to assist families & communities impacted by Childhood-onset Heart Disease (CoHD). Furthermore, we achieved re-certification as a carbon-neutral business through Climate Active and sponsored the inaugural High Life Expo , focusing on sustainability in strata buildings. We are proud of what we’ve achieved this pas...

This award recognises a people leader who has achieved excellent business results through their people. Melody Dardovski, Senior Owners Corporation Manager and Team Leader at The Knight , exemplifies exceptional leadership. With 18 years of industry experience, she leads by example, focusing on both high standards and team development. Her approach includes fostering an inclusive work environment, prioritising work-life balance, and acting with integrity. Melody is deeply committed to the personal and professional growth of her team, providing coaching and guidance. Her focus on self-care has further enhanced her leadership abilities, enabling her to better support her team while driving positive change within the organisation. Congratulations on being a finalist in this year’s awards, Melody – we’re so lucky to have you on our leadership team. Read more …

The Knight is pleased to share an exciting development in our Reconciliation journey – our inaugural Reflect Reconciliation Action Plan (RAP) has been officially endorsed. RAPs are like a roadmap, assisting businesses to embed meaningful reconciliation activities into their operations across three key pillars of relationships, respect and opportunities. The four RAP types (Reflect, Innovate, Stretch and Elevate) are designed to suit organisations at different stages of their reconciliation journey. A Reflect RAP is all about engaging with staff and leaders in understanding the importance of reconciliation, developing relationships with Aboriginal and Torres Strait Islander stakeholders and scoping where our organisation can best have impact. While The Knight have taken some strides over recent years, we are proud to have our commitment formalised through the endorsement of this RAP and look forward to the next 12 months of building strong foundations in this space. Read more … ...